Average Score (175 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

175 Ratings

4.7 Average

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  • John E.04-08-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Even though it is a bit more complex vehicle ( EV), vw factory advice was needed, a recall repair was needed too- all of which took time- I was provided with car during this period. Thus I was not inconvenienced. I was kept “ in the loop” by updates. I have the vw now and all seems ok.

  • Paul K.04-08-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Everything done as promised and on time!

  • Thomas M.04-07-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Karen P.04-07-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Charles H.04-04-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Patricia M.04-03-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    Mike, my salesperson, was wonderful. He got me the deal I wanted, at the price I needed. And, finance, Paul, found even more money to shave off. Great experience!

  • Derek G.04-03-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • David H.04-02-2025

    TYPE:ServiceMODEL:PassatYEAR:2021

    Good customer service

  • Harley H.04-02-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Great service as always!

  • Marilyn K.04-01-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Courteous trustworthy knowledgeable. Helpful.