Average Score (175 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

175 Ratings

4.7 Average

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  • Brian K.12-19-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

    In and out right on time.

  • Richard E.12-18-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

    I appreciate the service department's communication during the inspection and service. Additionally, when my husband mentioned jumpy shifting when the car is cold, they knew of a software update which might address the problem, which I greatly appreciated.

  • Jeremy L.12-16-2024

    TYPE:ServiceMODEL:JettaYEAR:2024

  • Brad M.12-15-2024

    TYPE:ServiceMODEL:TaosYEAR:2023

    The car was done when they promised. They went above & beyond the regular oil change by washing the vehicle for me.

    12-16-2024

    We appreciate your feedback! It’s great to hear that your vehicle's service was done on time, and that our team went the extra mile by washing it for you! We look forward to serving you again in the future!

  • Niles H.12-14-2024

    TYPE:ServiceMODEL:JettaYEAR:2024

  • Leigh P.12-13-2024

    TYPE:ServiceMODEL:PassatYEAR:2018

    They stay in constant communication, they do what they say they will do and work with you when you need it.

  • Angela C.12-11-2024

    TYPE:ServiceMODEL:JettaYEAR:2019

    Zach always waits on me. His serviceability is greatly appreciated.

  • Lindsay J.12-08-2024

    TYPE:ServiceMODEL:AtlasYEAR:2022

    They did exactly what I needed done and everyone was very kind and friendly! Excellent experience!

  • David S.12-05-2024

    TYPE:ServiceMODEL:TaosYEAR:2024

    Very professional to deal with. I've D Patrick for all of my purchases.

  • Jerish J.12-03-2024

    TYPE:ServiceMODEL:TaosYEAR:2024