Average Score (182 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

182 Ratings

4.8 Average

Models
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  • Paul R.11-10-2024

    TYPE:ServiceMODEL:JettaYEAR:2024

    Great service , very professional

  • Rigoberto R.11-08-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Rhine H.11-07-2024

    TYPE:ServiceMODEL:BeetleYEAR:2019

  • Leigh P.11-06-2024

    TYPE:ServiceMODEL:PassatYEAR:2018

  • Alex W.11-01-2024

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Everyone that I worked with was very polite and easy to work with throughout the process. This took much longer than anticipated but I was kept informed throughout the delay.

  • Cynthia B.11-01-2024

    TYPE:ServiceMODEL:TaosYEAR:2023

    Very professional and friendly.

  • Mike S.10-29-2024

    TYPE:ServiceMODEL:AtlasYEAR:2018

    The guys at the front desk were very together, very polite and kind, kept me informed on what was going on with text messages and videos.

  • Joshua A.10-29-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • James W.10-28-2024

    TYPE:ServiceMODEL:TaosYEAR:2022

    Took a little too long.

  • James H.10-27-2024

    TYPE:ServiceMODEL:Golf GTIYEAR:2018

    Helpful service desk, kept me updated with videos and emails about service. Had a shuttle available to me almost immediately