The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
Adam H.11-13-2024
TYPE:ServiceMODEL:TaosYEAR:2023
The moment I walked in I was greeted by a very friendly sales man sitting at a desk by the front door whom escorted me to the service dept as this was my first service for my vehicle and at this location. I was then immediately acknowledge and greeted by your service dept, Zak Meier, the energy, confidence and steps taken to ensure my experience was top tier was beyond exceptional. After passing through the doors to your service dept I did not even have to question my next steps for the duration of my stay and that is beyond exceptional service. As a first time customer you notice an asset to a company when there is one and Zak is truly an asset to Volkswagen.
Kyra H.11-12-2024
TYPE:SalesMODEL:AtlasYEAR:2024
Paul R.11-10-2024
TYPE:ServiceMODEL:JettaYEAR:2024
Great service , very professional
Rigoberto R.11-08-2024
TYPE:SalesMODEL:TiguanYEAR:2024
Rhine H.11-07-2024
TYPE:ServiceMODEL:BeetleYEAR:2019
Leigh P.11-06-2024
TYPE:ServiceMODEL:PassatYEAR:2018
Alex W.11-01-2024
TYPE:ServiceMODEL:TiguanYEAR:2021
Everyone that I worked with was very polite and easy to work with throughout the process. This took much longer than anticipated but I was kept informed throughout the delay.
Cynthia B.11-01-2024
TYPE:ServiceMODEL:TaosYEAR:2023
Very professional and friendly.
Mike S.10-29-2024
TYPE:ServiceMODEL:AtlasYEAR:2018
The guys at the front desk were very together, very polite and kind, kept me informed on what was going on with text messages and videos.