Average Score (182 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

182 Ratings

4.8 Average

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  • Walter B.10-14-2024

    TYPE:ServiceMODEL:Golf RYEAR:2023

    Great speedy professional service

  • Donald V.10-06-2024

    TYPE:ServiceMODEL:JettaYEAR:2023

    Zac was great!!

  • Howard A.10-06-2024

    TYPE:ServiceMODEL:JettaYEAR:2023

    Everything was on time! I arrived and immediately they took care of me. I requested some additional information about my Jetta and they arranged that after the warranty inspection was done. Made sure I was happy!

  • Lindsay L.09-28-2024

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2024

  • Jodie M.09-25-2024

    TYPE:ServiceMODEL:BeetleYEAR:2019

    My service was done on a timely manner and finished when they said.

  • Monique G.09-25-2024

    TYPE:SalesMODEL:ArteonYEAR:2023

  • Rachel L.09-18-2024

    TYPE:ServiceMODEL:PassatYEAR:2022

    D-Patrick went above and beyond to make sure my vehicle was in a safe and reliable condition for my child and I, despite my inability to pay at the time due to losing my job. They looked at the facts of how long I'd owned the car and that I was the first owner. My brakes had gone bad a bit too early and they were able to get it approved through the manufacturer to cover the cost of the repairs with no cost to me as the customer. I greatly appreciated this and will never forget it. Thank you to all the service workers and managers who contributed!!!

  • John N.09-17-2024

    TYPE:SalesMODEL:ArteonYEAR:2023

    Dealer clean Solomon very detailed with experience

    09-18-2024

    Thank you for the review! We're glad you enjoyed your experience at D-Patrick Volkswagen!

  • Patricia F.09-16-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    Our salesman was very knowledgeable and friendly. We were able to get our Tiguan for what we were wanting to spend.

  • Reid T.09-15-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Poor customer service, dealer didn’t represent me, told me that my purchasing dealer may be able to help. Had my profile all messed up in your 3 systems and that tells me data integrity is poor, almost got sent off with a loaner car with a flat tire, I had to call it out, so you cannot keep up your loaner fleet how do I trust you to service my vehicle correctly?