Average Score (175 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

175 Ratings

4.7 Average

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  • Adam H.11-13-2024

    TYPE:ServiceMODEL:TaosYEAR:2023

    The moment I walked in I was greeted by a very friendly sales man sitting at a desk by the front door whom escorted me to the service dept as this was my first service for my vehicle and at this location. I was then immediately acknowledge and greeted by your service dept, Zak Meier, the energy, confidence and steps taken to ensure my experience was top tier was beyond exceptional. After passing through the doors to your service dept I did not even have to question my next steps for the duration of my stay and that is beyond exceptional service. As a first time customer you notice an asset to a company when there is one and Zak is truly an asset to Volkswagen.

  • Kyra H.11-12-2024

    TYPE:SalesMODEL:AtlasYEAR:2024

  • Paul R.11-10-2024

    TYPE:ServiceMODEL:JettaYEAR:2024

    Great service , very professional

  • Rigoberto R.11-08-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Rhine H.11-07-2024

    TYPE:ServiceMODEL:BeetleYEAR:2019

  • Leigh P.11-06-2024

    TYPE:ServiceMODEL:PassatYEAR:2018

  • Alex W.11-01-2024

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Everyone that I worked with was very polite and easy to work with throughout the process. This took much longer than anticipated but I was kept informed throughout the delay.

  • Cynthia B.11-01-2024

    TYPE:ServiceMODEL:TaosYEAR:2023

    Very professional and friendly.

  • Mike S.10-29-2024

    TYPE:ServiceMODEL:AtlasYEAR:2018

    The guys at the front desk were very together, very polite and kind, kept me informed on what was going on with text messages and videos.

  • Joshua A.10-29-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024