The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:AtlasYEAR:2023
I had called on Monday to get a price on services bc I didn’t want to have an unexpected 1000 bill. Someone had called me back and quoted me 260. When I got there Friday it had jumped up to 560 something and luckily I had the voicemail stating otherwise. I already live in Owensboro and it’s a hassle just to drive over to Evansville to be scandled by a dealership.
TYPE:ServiceMODEL:JettaYEAR:2020
Service did not fix the dash warning lights on the Jetta.
TYPE:ServiceMODEL:JettaYEAR:2023
Everything was on time, the work was explained to me, and everyone was courteous
TYPE:SalesMODEL:TiguanYEAR:2025
Fast and easy process .. Mike went out of his way to make sure it was a pleasant experience.
TYPE:ServiceMODEL:AtlasYEAR:2024
Everything was done as planned and on time
TYPE:ServiceMODEL:ID.4YEAR:2024
Everyone was friendly and thorough. Service was high quality.
TYPE:ServiceMODEL:AtlasYEAR:2024
The service department is the best!! Knowledgable, courteous and efficient. They listen and do everything to resolve issues!
TYPE:ServiceMODEL:TaosYEAR:2025
Service is always outstanding.
TYPE:ServiceMODEL:TiguanYEAR:2018
The service at D Patrick was great however I feel this repair should have been covered by VW.
TYPE:ServiceMODEL:TiguanYEAR:2023